Privacy Policy

Last Updated: August 27, 2018


Your privacy is important, so DotDeelo Inc., a Delaware corporation d.b.a Deelo ("Deelo"), has created the following Privacy Policy to let you know what information we collect when you visit our Site, why we collect it and how it is used. This Privacy Policy explains the data collection and use practices of deelo.me; it does not apply to other online or offline Deelo Sites, Products or Services. The terms "you," "your," "yours" and "Client" refer to the customer/purchaser utilizing our Site. The terms "Deelo," "we," "us," and "our" refer to Deelo and its subsidiaries and affiliates. This Privacy Policy is governed by our Terms and Conditions. The terms "Site", "Website", "Application", "Product", and "Service" refer to the web site and services provided by Deelo. By using this Website, you consent to the data practices prescribed in this statement. We may periodically make changes to this Privacy Policy that we will include on this page. If we make any material changes, we will notify you by email (sent to the email address specified in your account) and/or by means of a notice on this website by changing the "Last Updated" date above. It is your responsibility to review this Privacy Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often.

What information is collected?

"Personally Identifiable Information" means any information that may be used to identify an individual, including, but not limited to, a first and last name, home or other physical address, an email address, phone number or other contact information, whether at work or at home. We may collect this personally identifiable information from you through our websites and mobile application.

We may also collect from you, the following Personally Identifiable Information about your contacts:

  • Names
  • Email addresses

When you provide us with personal information about your contacts, we will only use this information for the specific reason for which it is provided.

If you believe that one of your contacts has provided us with your personal information and you would like to request that it be removed from our database, please contact us at support@deelo.me.

Passive Collection

As is true of most websites, we gather certain information automatically. This information may include Internet Protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.

How is such information used?

We may use your personally identifiable information to:

  • Fulfill your fax request(s)
  • Send you a fax request confirmation
  • Send you requested product or service information
  • Respond to customer service requests
  • Administer your account
  • Send you marketing communications

If you choose to opt-in to Deelo updates, we will email you technical updates or inform you about other services and features.

Is the information shared or disclosed?

Deelo does not rent or sell personal information it collects about you to or with third parties. Information collected from you is only used to complete and support your purchases from and use of the Deelo Site and to comply with any requirements of law. Deelo may disclose personal information if required to do so by law, such as to comply with a subpoena or other legal process, and/or when we believe in good faith that such action is necessary to (1) conform to the edicts of the law or comply with legal process served on Deelo or this web site; (2) protect and defend the rights or property of Deelo; or (3) act in urgent circumstances to protect the personal safety of users of Deelo, its web sites or the public, investigate fraud or respond to a government request. If Deelo should ever file for bankruptcy or merge with another company, we may sell the information you provide to us on this Site to a third party or share your Personally Identifiable Information with any company with whom we merge for the sole purpose of continuing the services provided by the Deelo Site and in accordance with the same or substantially similar privacy policy outlined hereunder.

Sharing with third parties

We may share your information with third party marketing partners for the purpose of marketing our products or services to you. If you do not want us to share your personal information with these companies, contact us at support@deelo.me.

Sharing with service providers

We may share your information with third parties who provide services on our behalf to help with our business activities. These companies are authorized to use your personally identifiable information only as necessary to provide these services to us. These services may include: Sending/receiving faxes and emails Payment processing Providing customer service Sending marketing communications

Is the information accessed by employees of Deelo?

We will not access your information except to provide the Service to you, to prevent or address service or technical problems, or at your request in connection with customer support matters.

Access

Upon request, Deelo will provide you with information about whether we hold any of your personally identifiable information. If you would like to correct, amend or delete any information on the site, you can either change your personal preferences on the "Settings" page or email us at support@deelo.me. We will respond to your request within a reasonable timeframe.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal information, you can contact us at support@deelo.me.

International Transfers

Personal Information collected on this website may be stored and processed in the United States or any other country in which Deelo or its affiliates, subsidiaries or agents maintain facilities, and by using this website, you consent to any such transfer of information outside of your country.

Children

This Site is not intended for or directed to persons under the age of 13. Any person who provides their information to Deelo through the Account Login page for new customers, Signup Page, or any other part of the Deelo Site represents to Deelo that they are 13 years of age or older.

If it becomes known that the information of a child younger than 13 is provided to Deelo, the information will be deleted immediately. Questions or concerns should be directed to support@deelo.me.

Cookies

Cookies are small text files stored by your browser on your computer when you visit our Site. We use cookies to improve our Site and make it easier to use. Cookies permit us to recognize users and avoid repetitive requests for the same information. We mostly use "session cookies" that are automatically deleted after each visit. Cookies from our Site cannot be read by other Sites. Most browsers will accept cookies unless you change your browser settings to refuse them.

Deelo and its partners use cookies or similar technologies to analyze trends, administer the website, track users' movements around the website, and to gather demographic information about our user base. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Website or Service. To manage Flash cookies, please click here.

Google

This Site uses certain Google advertising features including Google Analytics Demographics and Interest Reporting and Remarketing. Third-party vendors, including Google, may show this Sites' ads on sites across the Internet. You may opt out at any time here. We and third-party vendors, including Google, use first-party cookies and third-party cookies together to inform, optimize, and serve ads based on someone's past visits to our website.

Advertising

We partner with a third party to manage our advertising on other sites. Our third-party partner may use cookies or similar technologies to provide you advertising based on your browsing activities and interests. If you wish to opt out of interest-based advertising, click here [or if located in the European Union click here]. Please note you will continue to receive generic ads.

Data processor disclosures

The use of information collected through our Service shall be limited to the purpose of providing the service for which the Client has engaged Deelo.

Deelo collects information under the direction of its Clients and has no direct relationship with the individual whose personal data it processes. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our Service, please contact the Client that you interact with directly. We may transfer personal information to companies that help us provide our Service. Transfers to subsequent third parties are covered by the service agreements with our Clients.

Deelo acknowledges that you have the right to access your personal information. In many cases, Deelo has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his or her query to Deelo's Client (the data controller). If requested to remove data, we will respond within a reasonable timeframe. In certain circumstances, we may be required by law to retain your personal information or may need to retain your personal information in order to continue providing a service.

Third-Party Payment Processor

We use a third party payment processor to process payments made to us. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers. Rather, all such information is provided directly to our third party processor, Stripe, whose use of your personal information is governed by their privacy policy, which may be viewed at https://stripe.com/us/privacy.

Mobile disclosures

When you download and use our Services, we automatically collect information on the type of device you use, operating system version, and the device identifier (or "UDID").

We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile application.

Your consent to this privacy policy

By using this Site, you agree to this Privacy Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. Our Terms and Conditions take precedence over any conflicting Privacy Policy provision. We may change this Privacy Policy by posting a new version of this Privacy Policy on this Site which it is your responsibility to review.

LEGAL DISCLAIMER. This Site operates "AS-IS" and "AS-AVAILABLE," without liability of any kind. We are not responsible for events beyond our direct control. This Privacy Policy is governed by the laws of California, excluding conflicts of law principles. Any legal actions against us must be commenced in California within one (1) year after the claim arose, or such action(s) will be barred.

Opting out

If you would like to cancel your account and/or unsubscribe from our email list, email us at support@deelo.me or you may click on the "unsubscribe" link found at the bottom of one of our emails and we will assist you.

Contacting Deelo

If you believe that Deelo has not adhered to this Privacy Policy, please contact us by email at support@deelo.me and we will use commercially reasonable efforts to remedy the problem.